Claim Services
If you have an accident or claim, we’re only a phone call away, 24 hours a day, 7 days a week.
Call 877.PAL.NICE for help with all Palisades insurance claims.
We’ll begin processing your claim immediately and notify your Palisades agent. We’ll handle your claim with sensitivity and speed. And we’ll live up to our promise of True Service, to get you back to normal as quickly as possible. For auto insurance claims, if you want, you’ll get an email with detailed pictures of your automobile damage, plus a written repair estimate, generally within 2 days of your accident.
Personal Auto and Commercial Auto Claims
For New Jersey car insurance claims, you have some additional choices. Call 877.PAL.NICE to report a claim - and click the links below to learn more about your options:
- Choose the Car Claim Service That’s Right for You
- Find A Door to Door Repair Shop
- Find a Guaranteed Repair Shop
- Repair Guarantee
Home, Flood, and Umbrella Insurance Claims
Palisades Home Package or Flood Insurance: For a New Jersey flood insurance claim, call your agent or 877.PAL.NICE. We're here 24 hours a day, 7 days a week.
Palisades Personal Umbrella Insurance: This provides additional liability insurance beyond your NJ vehicle insurance and NJ homeowner insurance. Note that a claim is first covered by your NJ car insurance policy or NJ homeowner insurance policy, which means that your first phone call should be to your car or home insurer. For additional claims questions, please call 877.PAL.NICE.
Please send follow-up information and forms to:
Fax: 908.790.7856
Email: Claims@Palisades.com (be sure to include your claim number)
Mail:
Claims Department
Palisades Safety and Insurance Management Corporation
P.O. Box 46
Newark, NJ 07101-9903
Note: This material is not a replacement for, or an addendum to, your policy contract. For a complete description of your coverages and definitions, please refer to your Palisades policy.
