Why We're The Nice NJ Car Insurance Company
How Palisades got so nice
In 1992, our founders had a novel idea: build a car insurance company devoted to safe drivers in New Jersey. A company that would offer NJ drivers more value, more service, more innovation, and one thing more: a way of doing business that could only be called…nice. Today, as the largest independent agent auto insurer in New Jersey, you could say we’ve done nicely.
More value
The Palisades idea of nice service includes great auto insurance rates for safe drivers, plus special discounts and savings. For example: Rates that make you smile, with low rates for New Jersey drivers.
Discounts for drivers who have few violations or accidents, drive cars with safety features, have a spouse or partner on the policy, have multiple cars– and more.
Accident forgiveness so your rates won’t go up even if you’ve had an accident.
Palisade provides more than personal car insurance, coverage is available for business vehicles, flood, and umbrella:
Commercial Auto Insurance for your New Jersey business vehicles.
Umbrella Insurance to protect your assets and extend your New Jersey home insurance and New Jersey auto insurance liability limits.
Flood Insurance for your home, prepare for the unexpected, floods are the most common natural disaster in the US.
More service
Judging from our enviable record in the consumer complaint report of the New Jersey Department of Banking and Insurance, we’ve been doing a really nice job.
Palisades consistently achieves one of the lowest complaint ratios in the industry,as ranked by the New Jersey Department of Banking and Insurance.
For more information, go to: www.state.nj.us/dobi
We have over 97% customer satisfaction with the claims services.* We think that’s a direct result of hiring qualified people who are passionate about satisfying you. We really work hard to help you “have a nice day.”
Personal auto insurance policyholders receive the premier Door to Door Valet Claim ServiceSM. Once you report an accident, we remove the damaged vehicle, deliver a rental car, and return your vehicle when it’s repaired.
For all NJ auto insurance customers, our Crashbusters® service means we come to you, appraise the damage to your car, and in most cases write a check on the spot.
Palisades employees answer the phone 24/7 and are headquartered in New Jersey, where you probably do most of your driving. Since we know the area, we can get you help fast.
More innovation
New ideas are important to Palisades when they benefit our customers. As a personal auto insurance policyholder, you get our ground-breaking Door to Door Valet Claim Service, or our Crashbusters Service, or emails to you that provide pictures of accident damage and appraisal estimates.
We make sure the agents you depend on have the technology, products, and support necessary to bring you the help you need when you need it.
We treat New Jersey drivers nicely
As a result of our low rates, quality service, and innovation, customers have repeatedly chosen Palisades - making it one of largest independent agent auto insurers in New Jersey.
We work exclusively with independent NJ insurance agents, who we believe provide the most customer satisfaction.
Since our agents are located right in your neighborhood, they understand your driving needs and can give you the best advice. That means the right coverage at the right price. (Get a free quote in person or by phone).
Fundamental to our company is the promotion of safe driving in New Jersey. That’s why Palisades supports the state chapter of the National Safety Council on teen driver safety. We urge you to support them too.
At Palisades, we think our actions and attitude add up to more. Which makes us the nice New Jersey car insurance company.
Our auto insurance is underwritten by Palisades Safety and Insurance Association, Palisades Insurance Company, and Palisades Property and Casualty Insurance Company (collectively “Palisades”). Palisades Safety and Insurance Management Corporation is a Plymouth Rock managed company. Plymouth Rock Company writes and manages more than $1 billion in personal and commercial auto and homeowner’s insurance across the Northeast.
*As announced by the State of New Jersey Department of Banking and Insurance.
For the rankings published, 2003-2009, visit www.state.nj.us/dobi
